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Frequently asked questions

When will my order be delivered?

We ship within the United States using UPS. Your order will be carefully packaged and delivered to your preferred location. Production time takes about 14 to 20 days. You will receive an email after placing your order with more information about the delivery.

Can I Return my product?

Orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original, resalable condition.

What can I do if my item (or part of it) is damaged?

We work hard to deliver your items without damage. Orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original resalable condition.

Send us a message!

Contact us

Get in touch

Do you have a question about one of our collections, your order or something else?

  • Give us a call

    You can call us on Monday till Friday: 10am - 7pm
    +1 (803) 509-4131

  • Mail us anytime!

    We try to respond within 24 hours on your question.
    darlene@dsewsewgood.com

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